Advice from Money & Pension Service
The following Money Advice Service links provides baseline information for all your channels.
The links includes facilities for webchat, whatsapp, email and free helpline telephone links (the bottom of the page). We have also set up a Coronavirus Facebook Group which is a private group for those joining.
Our Money Advice Service has had 175k users in the last few days with high traffic in the Mortgage pages and Universal Credit self employed pages.
There is no doubt that over the coming weeks and months as more information becomes available we will refine and add to these pages to consider more targeted customer journeys as the personal impact on people becomes more apparent – I can continue to keep you advised of changes that happen, should you feel these links are of use.